When starting Ignitus my vision was clear; provide a great solution with even better support while taking the hassle of managing an IT infrastructure and the technology solutions away from the owner & operator. In just over 7 years on Ignitus has grown to a company providing solution to and dealing with large international chains for both the Hospitality, Business and Retail sector.
Being with Ignitus from the start I understands the demands from our customers to deliver a great solution in a timely manner over and over again better than anyone. We have a commitment to getting the job done in such a manner that the customer is more than satisfied. All this is reflected in the mentality and level of service we provide here at Ignitus.
With almost 20 years’ experience in the hospitality industry out of which just over a decade as Director of Sales with Amadeus Hospitality (formally known as Brilliant Hotelsoftware & Itesso) I have gained great insight in where the pain points lie for modern day Hoteliers and business owners in regards to the overall Technology solutions requirements. In my new role with Ignitus I aim to leverage this to grow the business further while maintaining the customer focused mentality that has served Ignitus so well.
Roshan joined Ignitus just over a year ago to expand our support team to ensure our customers are looked after. A focus on delivering a constant high level of support to our clients remains the key for our IT support & network engineers.
For almost 2 years Vlad has been our main man in ensuring that the clients get the attention they need and their problems solved in a timely manner. With a background working for larger companies like Western Union Vlad knows how to provide a high level of service to our clients across the UK
Florin only recently joined the Ignitus installations team due to the high number of projects we are currently working on. We are looking forward to working with him to deliver great Ignitus solutions to our customers